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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Gulas

Heather Gulas

October 5, 2026

5  out of  5
rating by Heather Gulas
"Jennifer is always friendly, cordial, and helpful. She is an asset to Mike Messuro's State Farm office."
We responded:
"Thank you Heather ! "
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Alice Caster

September 25, 2026

5  out of  5
rating by Alice Caster
"Jennifer has always handled my calls pleasantly and efficiently never to.make me feel like I was a bother. I have been with state farm for over 20 years and I wouldn't go anywhere else"
We responded:
"Thank you Alice !"
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Hello New York

September 17, 2026

5  out of  5
rating by Hello New York
"Great caring people, love you all."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Seneca to know you had such a great experience with us. "
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Angel Whitfield

September 11, 2026

5  out of  5
rating by Angel Whitfield
"Very nice people"
We responded:
"Thanks for your feedback, Angel! Our team is happy to hear you found everyone nice. We appreciate your support and look forward to assisting with any future insurance needs."
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Reginah N

September 1, 2026

5  out of  5
rating by Reginah N
"Thanks for the timely responses, effective communication and excellent customer service.You changed my opinion about Statefarm."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Seneca to know you had such a great experience with us. "
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Chad Krajewski

August 9, 2026

5  out of  5
rating by Chad Krajewski
"Ever since we have been using State Farm it has been a wonderful experience and the people are always so friendly and respectful and knowledgeable. I would recommend them to anyone."
We responded:
"Thank you, Chad, for your recommendation and for sharing your experience with our agency. It's great to hear that our team's friendliness, respect, and knowledge have made a positive impact. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Janet Dragone

August 6, 2026

5  out of  5
rating by Janet Dragone
"excellent customer service , as always, friendly, courteous and helpful."
We responded:
"Thank you for your feedback, Janet! We're delighted to hear that you consistently find our customer service friendly, courteous, and helpful. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Dawn Bauer

August 5, 2026

5  out of  5
rating by Dawn Bauer
"Jennifer is very helpful when you call with any questions. Everyone is pretty nice."
We responded:
"Thanks Dawn..we appreciate it !"
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Lori Hempleman

August 5, 2026

5  out of  5
rating by Lori Hempleman
"Wonderful insurance agency! The office has been so helpful and nice helping me transition from New York to Washington. Found an agent near me. Made all of it so easy!"
We responded:
"Thanks for the kind wor. We are happy to assist your insurance needs "
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Michelle Werner

July 28, 2026

5  out of  5
rating by Michelle Werner
"Great experience. Very thorough with explaining and saved me money."
We responded:
"Thanks Michelle for your kind words and for trusting us with your home and car insurance "
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Vickster

July 25, 2026

1  out of  5
rating by Vickster
"Had an accident in April 2026, still my truck isn't back from my Collision 💥 Shop. State Farm has sent out people to estimate my vehicle four times, never calls to inform you or the shop about anything. I thought I had a pleasant experience at first when I got Auto/Homeowners insurance. Boy, was I wrong!!! It is now July25,2026, State Farm is still giving me the run around!!! Buyers Beware!!!!"
We responded:
"Hi Vickie...I m glad you reached out today and spoke to Jennfier...it sounds like there was some corrections needed to supplemental estimates that were submitted by your collision shop. It seems those are approved and State Farm extended your rental car coverage. I just left you a message to call me back as i want to hear more from you persoanally to see if more needs to be done and to gain valuable feedback about your experience to share with our claims team. "
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Ben

July 23, 2026

5  out of  5
rating by Ben
"Mary Ann very helpful"
We responded:
"Thank you for your feedback, Ben! We're glad to hear that Mary Ann was very helpful in assisting you. Our team is always here to support your insurance needs, so feel free to reach out anytime."
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Dominic Kociski

July 17, 2026

5  out of  5
rating by Dominic Kociski
"Truly amazing people with great customer service"
We responded:
"Thank you for your feedback, Dominic! We're delighted to hear that you found our team truly amazing and appreciated the great customer service. If you ever have any questions or need assistance with your insurance coverage, don't hesitate to reach out."
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Carrie Conti

July 10, 2026

5  out of  5
rating by Carrie Conti
"State farm insurance through Mike Messuro's office in orchard Park has consistently gone above and beyond to help me navigate and bundle my assets. I highly recommend this team. Their goal is always to provide expert advice and recommend money-saving options for their clients"
We responded:
"Thank you!"
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Andrew Werner

June 18, 2026

5  out of  5
rating by Andrew Werner
"Jen at the front desk is always very helpful to me. Which makes someone like me who is disorganized very appreciative"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!- "
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Jessica Gaiser

June 5, 2026

5  out of  5
rating by Jessica Gaiser
"Bernard went above and beyond for gettin me the best quote! I had NYCM ins and it went up to 377 a month! He got me the best quote and got close to my original NYCM quote before it went up!"
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michael Housser

June 1, 2026

5  out of  5
rating by Michael Housser
"Nothing but nice and understandable people"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Liz Rugg

June 1, 2026

5  out of  5
rating by Liz Rugg
"My husband and I met with Dan who was very knowledgeable and personable. It was a pleasure dealing with him and I highly recommend him for your insurance needs."
We responded:
"Thank you for the amazing review, Liz! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Tanya Salgado

Tanya Salgado

May 23, 2026

5  out of  5
rating by Tanya Salgado
"Dan Powell is great and down to earth and understanding answering all questions affectively and well. Very helpful ."
We responded:
"Thanks for the 5 stars and your kind words about Dan. Glad to help with your homeowners insurance!"
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frank lawruk

May 15, 2026

5  out of  5
rating by frank lawruk
"I'm very satisfied with Dan that handled my changing from my previous Insurance company to State Farm. As a result, my rates are lower with more coverage as I bundled auto and home.
Thank you Dan for being very patient and explaining in detail just what I would be getting as a State Farm customer."
We responded:
"Thank you, Frank, for sharing your experience with us. We're glad to hear that Dan was able to assist you in transitioning smoothly and securing better rates with more coverage. Your feedback is greatly appreciated."
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Mary Maltby

May 1, 2026

5  out of  5
rating by Mary Maltby
"Jennifer, is always so friendly and helpful !"
We responded:
"Thanks !"
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Anne Bovo

April 21, 2026

5  out of  5
rating by Anne Bovo
"Spoke with Dan at your firm. He was by far the best in explaing everything I
NEEDED to know. I felt so Comfortable
While talking to him. He made everything
So easy. Would recommend him to anyone. Looking forward to being on your client list."
We responded:
"Thanks Anne and thanks for trusting us with your Auto and Renters insurance- Mike Messuro State Farm ! "
Profile photo of Rose Baker

Rose Baker

April 9, 2026

5  out of  5
rating by Rose Baker
"Have dealt with this office for years. All of the agents here are knowledgeable, patient, helpful & do the best for you."
We responded:
"Thank you, Rose, for your kind words and for being a loyal customer over the years. We're glad to hear that our team has consistently provided knowledgeable and helpful service. Your support means a lot to us. "
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Alexander Lambert

March 30, 2026

5  out of  5
rating by Alexander Lambert
"Upon realization of my calling 6mins after office hours to pay a bill on time my agitation was high. Said agitation was quelled soon afterwards when a kind agent called me back and took care of my concern. A+"
We responded:
"Thank you, Alexander, for sharing your experience. We're glad to hear Marianne was able to assist you promptly and ease your concerns. Your feedback is greatly appreciated. "
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Victor Osa

March 24, 2026

5  out of  5
rating by Victor Osa
"My experience was great very helpful all requirement was initiated by Jennifer"
We responded:
"Thank you, Victor, for sharing your experience. We're glad to hear that Jennifer was able to assist you with all your requirements. We appreciate your feedback!"