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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexander Lambert

March 30, 2026

5  out of  5
rating by Alexander Lambert
"Upon realization of my calling 6mins after office hours to pay a bill on time my agitation was high. Said agitation was quelled soon afterwards when a kind agent called me back and took care of my concern. A+"
We responded:
"Thank you, Alexander, for sharing your experience. We're glad to hear Marianne was able to assist you promptly and ease your concerns. Your feedback is greatly appreciated. "
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Victor Osa

March 24, 2026

5  out of  5
rating by Victor Osa
"My experience was great very helpful all requirement was initiated by Jennifer"
We responded:
"Thank you, Victor, for sharing your experience. We're glad to hear that Jennifer was able to assist you with all your requirements. We appreciate your feedback!"
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Timecka Green

March 9, 2026

5  out of  5
rating by Timecka Green
"My experience with State Farm has been very positive, especially working with Tiffany. She has always been professional, patient, and helpful whenever I needed assistance. Tiffany takes the time to explain everything clearly and makes sure I understand my coverage and options. Anytime I’ve had questions or needed help with my policy, she responds quickly and treats me with respect and kindness. It’s reassuring to know I can reach out and receive reliable support. Because of Tiffany’s great service, my overall experience with State Farm has been excellent, and I truly appreciate the help she provides."
We responded:
"Thank you, Timecka, for sharing your positive experience with us. We're glad to hear that Tiffany has been professional, patient, and helpful in assisting you with your coverage and options. Your feedback is greatly appreciated. "
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G. Tepas

February 27, 2026

5  out of  5
rating by G. Tepas
"Mary Ann was thorough and helped us find a discount, which we were entitled to. I have been a client for several years now."
We responded:
"Thanks for your 5 star review and for being a loyal customer! "
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Tyler Morano

February 12, 2026

5  out of  5
rating by Tyler Morano
"Jennifer Moran was a pleasure to work with while getting homeowners insurance."
We responded:
"Thank you, Tyler, for your feedback! We're glad to hear that Jennifer made your experience with getting homeowners insurance enjoyable. If you need any further assistance, feel free to reach out."
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Mark Campanelli

February 6, 2026

5  out of  5
rating by Mark Campanelli
"Jennifer did a wonderful job helping me obtain insurance coverage for a car I am in the process of buying. A true professional with exceptional knowledge of the insurance industry. I couldn't be happier with the service she provided."
We responded:
"Thank you, Mark, for sharing your experience with Jennifer. It's great to hear that her professionalism and industry knowledge made the process of obtaining car insurance smooth for you. We appreciate your feedback and look forward to assisting you again in the future."
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David Pettibone

February 2, 2026

5  out of  5
rating by David Pettibone
"Jenniffer is very polite and knowledgeable, takes the time to go over all policies. And is a very pleasant person to talk with. I would recommend this office to everyone."
We responded:
"Thank you and Thanks for placing your insurance policies with us !! "
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Kim Hughes

January 14, 2026

5  out of  5
rating by Kim Hughes
"Excellent and professional and pleasant experience always! I have been a customer of this office for many years and have never been disappointed. Yesterday I had the opportunity to work with Kelsi and Dan and had all of my questions answered and ultimately got the best product for myself that I was looking for. Both of them went above and beyond and I truly appreciate everything you did! Thank you again😊"
We responded:
"Thank you, Kim, for your kind words and for being a loyal customer over the years! We're glad to hear that Kelsi and Dan were able to assist you effectively and provide the best product for your needs. Your appreciation means a lot to us. "
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Don Frei

January 12, 2026

5  out of  5
rating by Don Frei
"Agent was knowledgeable, professional and easy to deal with."
We responded:
"Thank you, Don, for your feedback. It's great to hear that you found our agent knowledgeable and easy to work with. We appreciate your support."
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Vickster

January 9, 2026

5  out of  5
rating by Vickster
"Bernard and Dan were very informative about my new insurance policies through state farm. Would highly recommend this office!"
We responded:
"Thank you, Vickster, for your feedback! Bernard and Dan will be glad to know you found their information helpful. We appreciate your recommendation of our office! "
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Butch Dix

December 30, 2025

5  out of  5
rating by Butch Dix
"I worked with Bernard a few months back setting me up with a new policy. He was very informative, very patient with all my questions and concerns.. I feel like I'm in much better hands with a company like State Farm versus a smaller insurance company. I believe the price was very fair as well... I strongly recommend this company and Bernard himself.."
We responded:
"Thank you, Butch, for sharing your experience with Bernard. It's great to hear that he was informative and patient while setting up your new policy. We're glad you feel confident with State Farm and appreciate your recommendation. "
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morgan mccadden

December 18, 2025

5  out of  5
rating by morgan mccadden
"Got into an accident and the level of understanding and professionalism just over the phone has been great. The department helping me with health insurance has been amazing. Along with Marianne, and Jennifer being so attentive and responsive to my needs! Every time I call i'm always answered to very quickly. Im never having to ask questions due to how informative these people are!"
We responded:
"Thank you, Morgan, for your feedback! It's great to hear that our team, including Marianne and Jennifer, has been attentive and responsive to your needs. We're glad to provide you with the information you need quickly and efficiently. "
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Rachael Langerman

December 13, 2025

5  out of  5
rating by Rachael Langerman
"Jennifer was very helpful to speak with to reduce my car insurance options and costs. And the location is convenient in the neighborhood. Thank you!"
We responded:
"Thank you, Rachael, for sharing your experience! We're glad Jennifer could assist you with your car insurance needs and that our location is convenient for you. We appreciate your feedback!"
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Janice Talty

December 2, 2025

5  out of  5
rating by Janice Talty
"Talked with Jennifer today when making a payment. She was very helpful and friendly as always. Like doing business with them."
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Leahla Lovee

November 20, 2025

5  out of  5
rating by Leahla Lovee
"DAN WAS ABSOLUTELY AMAZING AND HELPFUL . I will recommend alwaysss thank you!"
We responded:
"Thanks for the 5 star review. We appreciate you trust and confidence! - Mike Messuro State Farm "
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helen mohammed

November 13, 2025

5  out of  5
rating by helen mohammed
"Jennifer was very knowledgeable and I had a very pleasant experience speaking to her and changing policies on my vehicles.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Renee Miller

November 8, 2025

5  out of  5
rating by Renee Miller
"The staff at the State Farm agency on Orchard Park Road in West Seneca are always very friendly."
We responded:
"Thank You. And thanks for trusting us with you auto insurance- Mike Messuro State Farm "
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VINCENT DRAGONE

November 5, 2025

5  out of  5
rating by VINCENT DRAGONE
"Been with State Farm -Mike Messauro for many years. The entire staff are extremely knowledgeable and their customer service is superior. Our family members all use State Farm with Mike Messauro and they all agree with the excellent level of service they receive."
We responded:
"Thanks Vince…we appreciate you and your family..thanks for your kind words and loyalty. "
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Lisa Rados

November 5, 2025

5  out of  5
rating by Lisa Rados
"I always get great service from State Farm. They make sure i know my coverage, answer all my questions and give great advice!"
We responded:
"Thank you Lisa !"
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melody neal

October 31, 2025

5  out of  5
rating by melody neal
"It was a very spooktacular time working with them"
We responded:
"Ha ha. Thanks Melody- Mike Messuro State Farm "
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Matt Westerling

October 16, 2025

5  out of  5
rating by Matt Westerling
"Always helpful in both helping with claims, and walking through the often confusing twists and turns of policies. Very happy I signed with them."
We responded:
"Thank you your business..and your kind words…Mike Messuro State Farm"
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Bill Perry

September 27, 2025

5  out of  5
rating by Bill Perry
"My wife and I both dealt with the agent Dan Powell. He was extremely helpful, knowledgeable and very nice. Highly recommend and will use him in the future!"
We responded:
"Thanks Bill. We appreciate your 5 star review and we’re grateful for your business- Mike Messuro State Farm"
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K Kolczynski

September 23, 2025

5  out of  5
rating by K Kolczynski
"We met with Dan today to review our portfolio of insurance coverages. Dan was very friendly and well informed. He helped us update our homeowners policy to give us added coverage. He also helped us improve our auto policies while saving us money. I’ve been with State Farm since I first got my drivers license fifty years ago. I’ve always had speedy, helpful service."
We responded:
"Wow 50 yrs. Thanks for your nice review and for your continued loyalty! We are glad to assist and grateful for your business- Mike Messuro State Farm"
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Kathy Mcewen

September 3, 2025

5  out of  5
rating by Kathy Mcewen
"Mike Messuro State farm is the best. Never any problems. Would recommend them highly. Thank you Jennifer"
We responded:
"Thank you Kathy! - Mike Messuro State Farm "
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Antonio Calderon

August 28, 2025

5  out of  5
rating by Antonio Calderon
"Great service"
We responded:
"Thank You"